Our quality manual sets out business procedures implemented in order to maintain a defined and consistent level of business performance and levels of service, as well as helping to deliver continual improvements throughout the business.

The manual is a dynamic document which is continually evolving to ensure that Benglass have an organised but flexible approach to developing the business across the board, whether it is health and safety, personal development, customer service or overall performance activity.

Mission statement:

Benglass Ltd are committed to quality. We want to provide our customers with products which meet their requirements every time.

We aim to meet these goals by training our staff to the highest standards and by promoting a quality culture of always trying to improve our service.

Benglass support these aims by operating a documented quality system, applicable to all our staff, to help our business consistently make products which meet or exceed the needs of our customer.